SETWorks

SETWorks provides purpose-built software for intellectual and developmental disability (IDD) and disability service providers. Designed for organizations ranging from single-site agencies to large, multi-state providers, the platform helps teams manage administrative and operational work while focusing on the people they support. Its connected system brings together client records, case management, staff workflows, service documentation, scheduling, authorizations, billing, and reporting, with information entered once and used across relevant functions.

SETWorks supports a broad range of services, including employment programs, day programs, community services, personal care, residential programs, and case management. Staff can record activities, notes, and signatures on mobile devices or desktops, while supervisors can monitor documentation, goals, and authorization use. Billing tools validate service data, help prevent claim errors, and support remittance reconciliation. Reporting features let organizations track operational measures and create reports using standard or custom fields. The platform also includes AI capabilities for quality checks, workflow routing, and drafting reviews from existing records. SETWorks integrates with systems that support interfacing and serves providers across more than 40 states.