Silenccio

Silenccio, powered by AXA, provides preventive online protection designed to make everyday internet use safer and simpler. Customers can choose and combine service packages to suit their needs, with support covering online shopping, cyberbullying, phishing and password hacks.

For online shopping, Silenccio warns users about potentially unsafe websites and helps resolve problems such as missing, damaged, counterfeit or incomplete orders, including seeking refunds from sellers. Its monitoring service scans selected social media platforms and other online sources for harmful posts or comments. At a customer’s request, Silenccio can arrange to contact the author and seek removal of abusive content; users can also report material from private spaces by sending a screenshot. Legal and procedural costs are covered in relevant cases.

To help protect accounts, Silenccio checks whether registered email addresses appear in known data breaches and alerts customers so they can change passwords promptly. Users can also submit suspicious emails for assessment and receive warnings about potential phishing.