SimpleHelp Ltd

SimpleHelp is a remote support and IT management software brand serving IT professionals, managed service providers, and helpdesks. Its platform enables teams to connect to, monitor, manage, and support devices across Windows, Linux, macOS, iOS, and Android. Services include on-demand remote support, secure unattended access, endpoint monitoring and alerts, remote scripting, automation, and infrastructure management. Technicians can use web-based or dedicated applications, record sessions, transfer files, and deploy tools to help resolve issues and maintain systems.

Designed for organizations ranging from small teams to thousands of endpoints, SimpleHelp offers flexible licensing and deployment on-premise, in a private cloud, or through a chosen hosting provider. The company emphasizes customer control over infrastructure and data, with security features such as encryption, multifactor authentication, access restrictions, audit history, and integration with identity systems. SimpleHelp has supported businesses since 2007 and is used by thousands of companies worldwide. Its software is positioned as straightforward to deploy and use, combining remote support with monitoring and management capabilities in a cost-conscious solution.