SLS Solutions International is a pioneering service organization in Uganda and East Africa, providing 24/7 call center services. With a focus on both local and international partners, we offer BPO services and solutions outsourcing. In response to the growing demand for outsourced call center solutions, we launched a state-of-the-art facility in 2019. Today, SLS proudly serves customers across the region with our contact center services and tailor-made BPO solutions globally.

Our call center solutions cover a range of services, including inbound and outbound calls, integrated digital and web channels, SMS, voice, social media, and web chat for both business-to-business (B2B) and business-to-customer (B2C) interactions.

At SLS, our core values drive everything we do. We are purpose-driven, passionate about delivering exceptional service, and committed to putting people at the center. Our goal is to provide a bridge between corporations and their customers, offering personalized and respectful connections that address specific needs while delivering a decent return on investment.

As the leading women-owned and women-led integrated services company in the country, we offer BPO, Manpower Management, Debt Management, and Call Center Solutions. Moreover, SLS is certified in data protection by the Ugandan regulatory agency, NITA-U, and has passed all preliminary quality assessments for ISO 9001:2015 certification.

To learn more about our services and how we can assist you, visit our website or contact us via phone or email.