The Small Business Commissioner UK, established under the Enterprise Act 2016, is a trusted authority dedicated to addressing late payment and unfair payment practices in the private sector. Operating across the entire UK, including England, Wales, Scotland, and Northern Ireland, the Small Business Commissioner strives to empower small businesses and provide guidance on resolving disputes related to overdue payments. Led by current Commissioner Liz Barclay, the independent office offers valuable advice and support to small businesses, including steps to take if a payment is overdue.

By utilizing the complaint investigation service provided by the Office of the Small Business Commissioner, small businesses can seek assistance and find solutions to issues they face in the supply chain. In addition, the Small Business Commissioner has the authority to publish reports on complaints received and determined under the complaints scheme. This transparency ensures that accountability is maintained and the worst instances of supply chain bullying are addressed.

Under the Enterprise Act 2016, large businesses are also required to publicly report their average payment times for suppliers. This information enables suppliers, including small businesses, to make informed decisions about their business partners. By promoting fair payment practices, the Small Business Commissioner contributes to the growth of the economy, with estimations suggesting that timely payments could boost the economy by approximately £2.

5 billion annually. For more information on the Office of the Small Business Commissioner and its initiatives, visit their website