Smart Business

SmartBUSINESS is an AI-powered platform designed to automate business processes and personalize customer experiences using behavioral information. Its secure, cookieless technology analyzes online and offline interactions to help e-commerce businesses and retailers understand customer preferences, improve conversion and upselling, and create more connected shopping journeys. The platform offers user identification through privacy-conscious fingerprinting, real-time customer journey mapping, behavioral analysis, automated segmentation and marketing workflows, A/B testing, sentiment analysis, and eye-tracking insights. Its recommendation engine delivers tailored products and content to visitors, while helping businesses prepare for discovery through conversational AI services such as ChatGPT and Perplexity.

Businesses can connect an online store by syncing key pages, importing product catalogs through Google Merchant or custom feeds, and adding a code snippet to their website. Users can customize recommendation pop-ups, automate customer communications, and review reports on visitor activity and engagement. SmartBUSINESS provides subscription plans with different monthly recommendation volumes, product catalog limits, and levels of integration support. The company reports customer case studies featuring increased sales and e-commerce revenue following implementation.