Smartelia is a trusted partner that has been empowering the growth of over 400 small businesses, startups, and scaleups in France and Belgium for more than 10 years. With a team of over 250 digital enthusiasts, Smartelia offers comprehensive solutions tailored to your business needs. Their expertise spans across various areas, including Marketing Digital, Digital Sales, Administrative Support, Omnichannel Customer Relations, Back Office Management, RPO (Recruitment Process Outsourcing), and IT Support.

In terms of Marketing Digital, Smartelia can manage your digital marketing strategy, including graphic design, social media management, SEO and SEA audits, content creation, and website maintenance. For Digital Sales, they can assist with appointment organization, contract preparation, and CRM updates, as well as lead generation and cold calling. With their Administrative Services, Smartelia offers personal assistant support, concierge services, remote secretarial tasks, and data processing.

They can help you streamline and centralize your database while taking care of administrative tasks. For Omnichannel Customer Relations, Smartelia handles After-Sales Service, including call reception, email/chat handling, outbound calls, and managing the customer experience and brand image. Their Back Office Management covers content sorting and data entry, including videos, images, tickets, image annotation, and data processing such as invoices and scanning.

Smartelia also provides Recruitment Process Outsourcing, offering assistance in candidate pre-qualification, database creation and management, CV screening, initial interviews, job offer creation, and job promotion. Lastly, their IT Support and Infogérance services encompass IT solutions management, such as backup, restoration, incident management, server and hosting administration, security system optimization, and technical advice. Contact Smartelia to take control of your business growth and unlock its full potential