Smoke Customer Intelligence is a technology business that is passionate about making the world more customer-centric. They offer a range of solutions and products that enable businesses to listen to their customers and enhance their customer experience. With their software, businesses can gather customer feedback through various channels such as IVR, SMS, email, social media, and more.

Their flagship product, Eyerys, supports all survey channels and objectives, allowing businesses to collect feedback easily and efficiently. Integration into telephony platforms enables thousands of post-call voice surveys in contact centers every day. With Smoke Customer Intelligence, businesses can listen to the voice of customers across the globe, regardless of the channels or languages they use.

The company was founded by Andrew Cook, who wanted to improve customer engagement after experiencing a bad customer experience himself. Since then, Smoke Customer Intelligence has grown, continuously improving their core product and expanding their offerings internationally. At Smoke Customer Intelligence, their team is dedicated to creating a more customer-centric world, one brand at a time.

They focus on simplicity, enthusiasm, initiative, and generating solutions, all while acting ethically and professionally. With their expertise and commitment to excellence, Smoke Customer Intelligence helps businesses build better customer experiences