Soft-Pak provides operational software designed specifically for waste hauling businesses, including trash and roll-off haulers, municipal operations, transfer stations, and landfills. Its solutions help organizations manage customer service, billing, routing, dispatch, and other operational information through a connected system, available on a company’s own server or in the cloud.

The Soft-Pak product suite includes tools for operations, in-cab computing, routing, billing, and scale management. Mobile-Pak supports waste collection fleets with in-cab computing, while Map-Pak and route optimization tools help manage routes. Web-Pak offers billing capabilities, alongside options such as automated PDF billing, APIs, and other accounting integrations. The company also provides Sales-Pak, Scale-Pak, and 3rd Eye integration.

Soft-Pak serves businesses of different sizes, from single-facility haulers to larger corporate and municipal operations. Its software is designed to replace paper-driven processes with accessible operational data and support more informed decisions. The company highlights PCI compliance and built-in IFTA solutions, and provides customer support, training, and resources to help waste haulers manage their operations and fleets.