Sonitrol provides commercial security solutions for businesses across Canada and the United States, with services in cities including Vancouver, Calgary, Edmonton, Victoria, and Winnipeg. The company combines intrusion detection, audio monitoring, video surveillance, controlled access, and fire alarms to help protect facilities across a wide range of industries.

A central feature of Sonitrol’s approach is verified alarms. When an alarm is triggered, trained monitoring professionals use live audio and, where integrated, video to assess what is happening. If they identify a break-in, they contact police and can provide responding officers with real-time information; if the alert is non-threatening, they can reset the system. Sonitrol also offers CCTV and video security, access control, and fire alarm solutions, alongside security planning and central monitoring.

Its industry experience includes construction, warehouses, offices, retail, restaurants, dealerships, financial institutions, education, government, property management, and pharmacies. Sonitrol promotes service commitments that include performance, satisfaction, and false-alarm guarantees, and provides educational resources such as security guides, articles, and videos.