Sorenson

Sorenson provides communication and language-accessibility solutions designed to connect Deaf, hard-of-hearing, and hearing people at home, at work, and in public settings. Its services include Video Relay Service (VRS), which enables Deaf people to make phone calls through skilled interpreters, and captioned telephone services through CaptionCall. Sorenson VRS is available on dedicated videophones, smartphones, tablets, desktop computers, and within Zoom meetings. Features include support for English and Spanish communication, workplace use, and specialized service for DeafBlind users. Wavello lets hearing participants join video calls alongside the Deaf caller and interpreter.

For organizations, Sorenson offers multilingual interpretation and captioning, including on-site and video remote interpreting for individuals and groups, scheduled and on-demand services, speech translation, and document, website, audio, and video translation. Its solutions serve industries such as education, healthcare, finance, manufacturing, media, public services, and houses of worship. Sorenson also provides interpreting support for meetings and events, professional services, provider resources, and interpreter education and training. The company emphasizes accessible communication, Deaf-centric product design, and secure calls.