Broadland District Council and South Norfolk Council work together through a joint website to provide information and services for residents, businesses and visitors. The councils support communities across their districts, offering online access to local government services, practical guidance and ways to contact or engage with the authorities.

Residents can pay Council Tax and other charges, report local issues, apply for benefits and housing support, and find information about bin collections, recycling and waste services. The website also covers planning and building control, roads and parking, environmental concerns, drainage and flood risks, and licences and registrations, including taxi, private hire and food business requirements.

For businesses and community groups, services include information on business rates, grants, funding and training, alongside community support. The councils also provide details about leisure centres, play areas, open spaces, events, elections, councillors and job vacancies. Online tools help users locate services by postcode, manage a My Account profile and check possible financial support.