SSS VenuePass is an event ticketing platform for Fire N Ice Arena, helping guests discover events, explore venue spaces, choose seats, and purchase tickets online. Its interactive 3D arena view supports seat selection, while instant e-ticket delivery provides a digital option for ticket access. The platform lists sports, concerts, tribute shows, Broadway performances, and other events, including Phoenix Inferno hockey games at AZ Ice Peoria.

Fire N Ice Arena features five event spaces: a dry-area hall, two NHL-size rinks, AZ Ice Peoria, and a three-court pickleball arena. These venues accommodate activities such as hockey, figure skating, public skating, tournaments, leagues, open play, and court-based events. Seating and configurations vary by space, with options including general admission, bleachers, courtside areas, and premium viewing.

Additional amenities include Cross Bar, a panoramic-view bar; Lava Edge Restaurant, offering dining with views of the hockey rink and dry-floor events; six private glass-walled suites; and the VIP 99 balcony.