Stickhaven is an online store specializing in heated-tobacco sticks and related devices for customers across Europe. Its range covers products for IQOS, GLO, lil SOLID and Ploom systems, with options including TEREA, DELIA, LEVIA, FIIT, NEO, Kent, VEO, Rivo, Virto and EVO sticks. The selection includes tobacco and tobacco-free varieties, with different flavor profiles and intensities; some GLO Rivo sticks feature capsule technology. The shop also lists devices such as IQOS ILUMA models, GLO Hilo, Ploom Aura and BONDS devices.

Customers can browse by product category and place orders through the online store. Stickhaven reports delivery to a range of European countries and says orders are processed and shipped within two to three working days after payment, with tracking details sent by email. The site provides information on delivery, payment, frequently asked questions and customer contact options. If a desired product is unavailable, shoppers are invited to contact the store, which says it will consider requests when replenishing its assortment.