StopSpillet is the Danish Gambling Authority’s confidential helpline for people seeking advice about responsible gambling and gambling addiction, also known as problem gambling. Its trained professional advisers provide impartial guidance, help callers understand potentially harmful gambling behaviour, and explain available treatment options. The service is open to anyone affected by gambling, including players, concerned family members and professionals supporting someone with a gambling problem. Conversations are confidential, and the Gambling Authority says information from them is not shared with other authorities.

People can contact StopSpillet by phone or chat. Telephone advisers are available Monday to Thursday from 9 a.m. to 9 p.m. and Friday from 9 a.m. to 5 p.m. Chat is offered Monday to Thursday from 5 p.m. to 9 p.m. and Friday from 2 p.m. to 5 p.m. The service also provides information about signs of gambling addiction, guidance for relatives and professionals, and a nine-question self-assessment. For those seeking further support, StopSpillet points to free, publicly supported treatment options and the ROFUS register for voluntary exclusion from online gambling and casinos.