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The Premier Public Safety Training Company in North America ONLINE CLASSES 5 Stories Every 911 Dispatcher Will Recognize Instantly Our Classes 40-Hour Beginning and Advanced Dispatch Schools 40-Hour Beginning Dispatch School 40-Hour Advanced Dispatch School Continuing Education Anger Management Burnout: How to Survive & Recover Little Voices, Big Calls: Answering the Child 911 Caller and Many More! Leadership Development and Support Leadership I: Foundations of 9-1-1 Supervision Online Leadership II: The Effective 9-1-1 Supervisor Online Leadership III: Advanced Leadership for 9-1-1 Supervisors Online Leadership IV: Coaching, Counseling, and Discipline in 9-1-1 Online Leadership V: Conflict Resolution and Resilient Leadership in 9-1-1 Online Testimonials “I like the fact that you can go at your own pace for this class. It is really nice to be able to take extra time where you feel you need it!” Cindy O'Hara SANILAC COUNTY CENTRAL DISPATCH “There is a huge amount of information that is super useful for the job and for life. I have already been able to put some of it to use and it works very well.” Benjamin Galloway WEXFORD COUNTY CENTRAL DISPATCH “I loved the willingness and availability of the instructor to answer any questions you might have.” Jason Gorman IRON COUNTY CENTRAL DISPATCH “The class was very straightforward but took the time to delve into some legal terminology which is useful given the subject matter.” Mike Miller Kent County Sheriff’s Office “What I liked best about the class was the numerous amounts of examples provided to showcase the lessons being applied during actual situations.” Karly Jones St Clair County Central Dispatch “What I liked best about this class was the amount of information that we are given and that it is given by someone who has done the job and sat where we are sitting.” Alex Grahovac Alger County Sheriff’s Department Transform Your Public Safety Approach with Success 9-1-1 CONTACT US TODAY!
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Success 9-1-1, LLC is a public safety training company focused on supporting emergency dispatchers and the leaders who guide them. The company offers in-person classes and an online academy, with training designed for both new and experienced dispatch professionals. Its core programs include 40-hour beginning and advanced dispatch schools, alongside continuing education on topics such as anger management, burnout recovery, and handling calls from children.
Success 9-1-1 also provides online leadership development for 9-1-1 supervisors. Courses cover supervisory foundations, effective and advanced leadership, coaching and discipline, conflict resolution, and resilient leadership. The company’s learning options are described by students as flexible and practical, with self-paced access, instructor support, and examples that connect course material to real situations.
In addition to classes, Success 9-1-1 shares free articles and offers coaching. Its services and resources are intended to strengthen public safety communications and help dispatchers and supervisors meet the demands of their roles. The company is based in Newaygo, Michigan, and serves customers across North America.