Sundsvall Elnät

Sundsvall Elnät is an electricity network company serving customers in Sundsvall, Sweden. Its work focuses on maintaining and developing the local electricity grid to support a reliable power supply today and into the future. The company provides information and services for private customers, businesses, property movers, and electrical installers, including guidance on new connections, fuse changes, network charges, agreements, and planned or urgent power interruptions.

Customers can use the online portal Mina sidor to access agreements, invoices, consumption statistics, and moving notifications. Sundsvall Elnät also offers customer support by phone and provides practical guidance on topics such as smart meter HAN ports and registering battery storage installations. Its website shares updates on maintenance, network improvement projects, careers, and company information. An AI assistant, Ellen, is available around the clock to answer questions about services including subscriptions, moving, solar panels, and electricity tariffs. The company highlights sustainability and describes initiatives such as climate-conscious cable cabinets as part of its efforts to develop a more sustainable electricity network.