Users can provide a document and describe what they need in plain language; the platform builds a workflow for tasks such as classification, data extraction, validation, routing, and delivery. It handles PDFs, scans, photos, emails, and Office files, including multilingual invoices, contracts, bills of lading, customs entries, and insurance claims.

The platform is designed to make its decisions inspectable and workflows editable, versioned, and auditable. Users can correct extracted fields, and the system applies that feedback to improve subsequent processing without a separate retraining cycle. Workflows can run on individual documents or at scale, with human review available for production tasks. super.AI connects with business systems through REST APIs, webhooks, email, storage services, and databases. Its features include encrypted credential management, execution logs, and audit trails. The company serves teams seeking to automate document-heavy processes across areas such as freight, warehousing, and finance, with free self-service access and enterprise offerings.