Supportifier is a Swedish customer service platform with AI, developed by Successifier AB in Stockholm. Designed for small and medium-sized businesses in e-commerce, services and SaaS, it brings customer knowledge and support channels together around one reviewed knowledge base. The platform can build that base from existing documents, website content and past cases, with the team checking what is approved for use.

Supportifier offers a public help center, AI-assisted contact forms, AI and live chat, a shared case-management inbox and a customer portal. Its AI agents use approved knowledge to answer questions in chat and forms, while preparing response suggestions for staff in the inbox. When a question needs human attention, it can be handed over with its conversation history and relevant context. The inbox organizes cases by assignee, status and response-time targets, while customers can follow their own cases through the portal. Customer information can be retrieved from connected business systems in the appropriate context. Data is stored within the EU/EEA and is not used for AI training.