The company helps customers deploy and manage Alamos FE2, offering cloud hosting, dedicated virtual servers, and on-premise installations on customer-provided hardware. Its hosted services run in German data centres described as ISO 27001-certified and include features such as monitoring, updates, administration, backups for vServer plans, and SSL encryption. Depending on the package, swalarm also provides data migration, setup, training, and operational support.

For organizations choosing an on-site setup, swalarm installs and configures FE2, helps set up alarm inputs and related functions, and offers remote maintenance and security updates. The company also supplies compatible hardware, including industrial PCs and displays, and provides installation and maintenance at customer locations. FE2 packages can include or support Alamos products and extensions such as aPager Pro, aMobile, and AMWeb; additional licences are priced according to Alamos’s price list. swalarm offers a free, no-obligation initial consultation to help organizations identify a suitable solution.