Swifty is a business communications platform that helps companies market, sell, and support customers through WhatsApp and AI-powered chat. Its core platform enables businesses to send personalized promotional campaigns, automate messages, collect and organize contacts, and track campaign performance. Through an AI assistant connected to a business’s official WhatsApp number via a Meta-approved channel, Swifty can respond to customer inquiries and hand conversations over to a human operator when needed.

Swifty also offers SwiftyBot, an AI chatbot widget for business websites. Using a company’s own documentation, it can answer visitors’ questions around the clock and collect contact details such as names, email addresses, and phone numbers. Businesses can use the two solutions separately or together, connecting website interactions with WhatsApp follow-up and marketing.

Additional offerings include the Swifty API, the Swifty AddContact browser extension, custom solutions, WhatsApp projects, social media applications, customer support, and guides and tutorials. Swifty presents its tools as a way to streamline conversations, improve response times, capture leads, and build more interactive customer relationships.