Synergics provides cloud-based, AI-powered ERP software designed specifically for jewellery retailers, wholesalers, and manufacturers. Its platform brings inventory, billing, accounting, manufacturing, sales, and customer management together, with tools configured around each business’s workflows. The system tracks gold, silver, diamonds, and gemstones by weight, value, purity, and karat, and can sync live metal rates for accurate billing.

Features include multi-location inventory management, barcode and RFID support, GST billing, customer relationship management, digital catalogues, analytics, and gold savings scheme administration. For manufacturing, it supports karigar job cards, metal issue and receipt, wastage tracking, and labour calculations. Wholesale businesses can manage buyer histories, pricing tiers, bulk orders, and related stock alerts, while retail teams can coordinate showroom sales and customer engagement.

VISOR, Synergics’ conversational AI assistant, lets users ask business questions in plain English and receive answers from operational data. The company reports more than 19 years of jewellery-specific experience and says its software serves over 150 businesses across nine countries. It also offers e-commerce integrations and secure, scalable infrastructure