SynetIA

SynetIA SpA is a technology company founded by Orlando and Dorian Muñoz. It develops software, automation, artificial intelligence, and business integrations, tailoring implementations to how each organization works. One of its main products is MediCore, a system designed to help dental clinics manage patient communication and appointments.

MediCore responds to patients through WhatsApp, including outside office hours, and can check a clinic’s real availability to schedule appointments in its calendar. It also supports appointment follow-up and automatic reminders, helping clinics reduce missed bookings. Additional features include digital patient records, payment and pending-treatment tracking, and management of multiple clinic locations with separate information for each office.

The system is designed to handle common inquiries, such as appointment booking, pricing, and rescheduling, while referring delicate or medically sensitive questions to clinic staff. SynetIA says MediCore is already operating in dental clinics in Mexico and adapts each implementation to the clinic’s needs. The company offers personalized demonstrations and a seven-day trial without commitment.