Synthreo is a multi-tenant AI automation platform for managed service providers (MSPs) and enterprises. It helps organizations build, brand, and deploy AI agents, assistants, chatbots, and workflows without code, with tools to manage separate, isolated environments for each client. Its ThreoAI platform supports white-label AI assistants, while Builder lets users connect knowledge bases, configure agent behavior, and deploy solutions. Synthreo also offers guidance through a four-step process: identifying valuable automation opportunities, mapping workflows, designing solutions around business and compliance needs, and deploying with monitored performance.

The platform serves sectors including healthcare, legal, financial services, manufacturing, and professional services, with applications such as clinical document review, contract knowledge, compliance reporting, inquiry processing, and status reporting. The company highlights integrations with existing systems, role-based governance, audit logs, and zero data retention by default. It states that prompts and responses are not stored or used to train AI models. Synthreo also provides product demonstrations, documentation, research, case studies, support, and partner resources.