Tailored Support Solutions Pty Ltd

Tailored Support Solutions, also known as Tess, connects aged care and disability providers with experienced support workers to deliver reliable, compassionate care at home. The organisation works through partnerships that coordinate service needs across providers, helping reduce staffing gaps and scheduling difficulties while offering care professionals more stable hours and permanent roles.

Its services support older people, NDIS participants and people seeking privately funded assistance. Depending on individual needs, support can include companionship, personal care, household help, transportation, community access, skill-building and therapeutic support. Services are tailored to help people maintain independence, wellbeing and meaningful involvement in daily life.

For provider partners, Tess offers access to a network of skilled workers, partnership plans, and mentoring and consultancy. The organisation also recruits support workers and provides ongoing training through hands-on learning and online courses. To promote safe and inclusive care, staff undergo checks including National Police Checks, NDIS Worker Screening Checks and Banning Order Checks.