Tandem provides remote coding agents that help engineering teams handle ongoing development work in their own cloud environment. The agents can pick up tickets, investigate bugs, review production logs, check whether issues have been addressed before, and implement and test changes. They work continuously, including nights and weekends, so teams can spend more time on product features and less time on maintenance and backlog tasks.

For completed work, Tandem provides a pull request and a shareable preview for engineers to review. Its agent team includes log monitoring, ticket qualification, coding, and code review capabilities; a separate verification agent is planned but not yet available. Teams control which repositories, ticket queues, logs, and services agents can access, and retain their existing CI checks, code ownership rules, and human approval process. Tandem also supports model selection and review of hosting and data flows. The company works directly with customers on deployment and can help evaluate results such as accepted changes, review effort, rework, and operating costs.