Tapsi is an online mobility and delivery brand offering services for passengers, drivers, and organizations through its app, web app, and telephone booking line. Its ride options include Tapsi Classic for everyday trips, rides shared with another passenger at a stated 35% lower cost than a Classic ride, and Tapsi Plus, which uses newer, lower-mileage cars and allows multiple destinations and stops. Customers can also book intercity rides and request a car by calling 1630, without internet access or the app.

For deliveries, Tapsi provides motorcycle service for small parcels and car-based service for larger packages. Its super app also offers food ordering, shopping, supermarket, and pharmacy services. Business customers can use an organizational panel to request cars and couriers, including unlimited requests, and create corporate discount codes.

Tapsi recruits car and motorcycle drivers, offering features such as frequent instant payouts, vehicle-supply discounts, and access to its driver club. The brand also provides driver and passenger apps, customer support, and a blog with practical articles and updates.