Surfboard is a brand that is dedicated to providing fairer and simpler scheduling tools for teams. They believe that scheduling is the key to providing great service, and that starts with creating a balanced and happy team. Unlike traditional workforce management systems that can be intrusive and restrictive, Surfboard aims to make work more human by offering flexible and user-friendly scheduling solutions.

With Surfboard, companies can build schedules that have enough people available but in a balanced way that avoids burnout. The brand understands the challenges faced by support teams, and their mission is to solve the most pressing problems for these teams. By using Surfboard, agents, or surfers as they are called, can ride the waves of customer contacts efficiently and effectively.

Surfboard offers features like integrated forecasting, activity scheduling, and shift planning to help teams optimize their performance. They also provide various resources such as success stories, eBooks, and a help center to support their customers. With Surfboard, companies can improve their customer service, increase team morale, and achieve better overall outcomes.

Join the Surfboard community and experience a new and improved way of scheduling and managing your team