TechSee is a customer experience technology company specializing in Visual Agentic AI to help organizations deliver faster, more effective service. Its Sophie AI platform uses visual and multimodal AI to interpret customer environments, recognize products, and guide troubleshooting. The company serves industries including telecommunications, consumer electronics, home security, smart home, manufacturing, medical devices, insurance, retail, utilities, and business process outsourcing.

TechSee offers self-service experiences that help customers complete setup, onboarding, and issue resolution independently. Its contact center solutions provide visual guidance and AI assistance for agents, chatbots, and virtual assistants, while field service tools enable remote diagnosis and support, helping reduce unnecessary technician visits. Its products include Sophie AI Platform, Sophie AI Agent, Sophie Live, VRAi, Connectivity Guru, and Sophie Knowledge Solutions. The company also integrates with platforms such as Salesforce, Oracle, Amazon Connect, Zendesk, CSG, Amdocs, and Pega.

By helping customers and service teams see and understand problems, TechSee aims to shorten handling times, improve first-time fixes, increase self-service resolution, and enhance customer satisfaction.