FaceKom is a leading provider of virtual customer service and multiple digital sales channels. Their solutions are compliant with GDPR, eIDAS, and PSD2 regulations, ensuring the highest level of security and data protection. With FaceKom, businesses can revolutionize the way they interact with clients, from onboarding and virtual call center services to remote digital contract signing.

One of their standout offerings is FaceKom eID, an easy-to-use client identification solution that provides both real-time and non-real-time customer identification with automated checks. They also offer FaceKom KIOSK, a digital branch management solution that can be used online or through physical devices installed in branches/stores.

For the insurance industry, FaceKom offers eClaims, a remote inspection solution that allows customers to initiate claims and CASCO processes by submitting pictures of the damages through the eClaims platform. Additionally, they provide an eSign electronic signature that is EIDAS compliant and accepted by Hungarian legislation.

FaceKom's advanced technology, including biometrics and OCR, ensures secure and fraud-resistant customer identification. Their NFC technology enables easy verification of NFC-capable identity documents.

Furthermore, FaceKom offers outsourced operator services for customer acquisition and digital customer service, providing trained operators to support businesses.

By utilizing FaceKom's solutions, businesses can benefit from advantages such as increased customer satisfaction, reduced costs, and increased sales. The solutions are compatible with all devices, operating systems, and browsers, offering maximum convenience for customers.

FaceKom is committed to compliance with regulatory requirements, including eIDAS, PSD2, and GDPR. As a non-qualified trust service provider in Hungary, they consistently uphold the highest security standards and work closely with regulatory bodies to ensure compliance.

For businesses seeking innovative and secure virtual customer service and digital sales channels, FaceKom offers proven, customizable solutions that transform the way companies interact with their clients.