Telfo is a Germany-based provider of AI phone-assistant services for businesses seeking to improve how they handle incoming calls. Its virtual assistant answers calls 24/7, speaks with callers in natural language, identifies their needs, and passes structured information, appointment requests, callback wishes, and urgent inquiries to the appropriate team. This offers an alternative to traditional voicemail, waiting queues, and external telephone services, helping businesses stay reachable during busy periods and outside office hours.

Telfo’s services include an AI answering service, appointment coordination, frequently asked question handling, virtual reception, and outbound AI calls. Solutions are presented for a wide range of sectors, including medical and dental practices, law firms, hotels, tradespeople, property managers, retailers, and automotive businesses. The company says its system is developed and hosted in Germany, with call data processed in line with GDPR requirements and without transfer to providers outside the EU. Businesses can try the service free for seven days, test a live call, and set up features such as a custom greeting and calendar connection without programming skills.