TensorLinks is an AI-first patient engagement platform designed for dental practices, healthcare providers, and dental service organizations. Its AI FrontDesk autonomously manages patient communications and routine front-office tasks across phone, text, web chat, and email, helping teams respond around the clock and in multiple languages. The platform answers inbound calls, follows up on missed calls, schedules appointments directly in practice management systems, sends reminders, and routes sensitive or complex matters to staff with relevant context.

TensorLinks also offers patient recall tools that contact people with overdue or unscheduled treatment, support appointment rebooking, and follow up by SMS and email. Practices can configure the AI’s instructions, voice, and knowledge base, then monitor interactions through a central portal. For multi-location groups and DSOs, features include group call monitoring, cross-location insights, role-based access, and clinic-specific settings. TensorLinks says it supports integration with more than 15 practice management systems, including Dentrix, EagleSoft, Open Dental, Curve Dental, Denticon, and CareStack. The company describes its platform as HIPAA compliant and offers demos for prospective customers.