TextConvo is a conversational AI platform that helps growth, sales, and lifecycle teams engage, qualify, and convert leads across SMS, RCS, AI voice calls, email, and WhatsApp. Rather than sending bulk blasts or fixed, scheduled sequences, the platform reads each contact’s replies, sentiment, timing, and conversation history to choose the next action. It can respond in real time, wait, change channels, escalate to an AI voice call, or adjust its approach when a contact raises a concern.

The platform brings conversations into a unified inbox, with channels sharing context so customers do not have to repeat themselves. Its agentic AI, Ria, can turn a team’s goal into a proposed customer journey for review and launch. TextConvo also provides analytics on engagement, qualification, and conversions, and integrates with CRM systems to receive leads and return journey results. Messaging safeguards include consent tracking, opt-in and opt-out handling, quiet hours, and suppression across channels. TextConvo is designed around TCPA alignment, CTIA best practices, and 10DLC registration support.