American Customer Satisfaction Index
@theacsi.org
The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.
American Customer Satisfaction Index's Company Logos
American Customer Satisfaction Index's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#00AEEF
Cerulean
0, 174, 239
196, 100, 47
100, 27, 0, 6
#FEF84C
Gorse
254, 248, 76
58, 99, 65
0, 2, 70, 0
#033572
Regal Blue
3, 53, 114
213, 95, 23
97, 54, 0, 55
About American Customer Satisfaction Index
The American Customer Satisfaction Index (ACSI) is the leading national cross-industry measure of customer satisfaction in the U. S. With a methodology developed at the University of Michigan, ACSI tracks customer satisfaction with over 400 of the largest corporations in the country.
As the most cited expert in the world on customer satisfaction and Customer Experience Management, ACSI Founder and Chairman Claes Fornell has established the ACSI as a trusted source of insights. ACSI offers a range of products and services to help organizations improve their customer experience. ACSI Benchmarks provides valuable insights and allows clients to compare their results with industry peers and competitors.
ACSI Analytics is a powerful tool that utilizes predictive capabilities to uncover the drivers and outcomes of customer satisfaction. Through its unique benchmarking capabilities and stable multivariable modeling system, ACSI empowers businesses across diverse industries to enhance their customer satisfaction and drive positive financial outcomes
Company type
Privately Held
Year founded
1994
Company size
11-50 employees
