The Crew is a brand committed to providing a safe and enjoyable match-day experience for all fans visiting MLS stadiums and facilities. They prioritize creating a comfortable and inclusive environment, free from discrimination and harassment. The brand's Fan Code of Conduct addresses behaviors that are inconsistent with their goals and detract from the overall match-day experience.

Prohibited behaviors include unruly, disruptive, and violent conduct, as well as illegal activities or damage to the venue. The brand also prohibits displays of threatening, abusive, or discriminatory signs, symbols, or language. Possession of unauthorized pyrotechnics or throwing objects onto the field is strictly prohibited.

The Crew emphasizes responsible alcohol and substance use, as well as following stadium policies and emergency response procedures. Any violations of the Fan Code of Conduct may result in penalties such as ejection without refund or loss of ticket privileges. The brand reserves the right to refuse entry to individuals who have engaged in harassment or violated the code of conduct through various forms of communication.

Through these measures, The Crew ensures a positive and inclusive match-day experience for all fans