Thetha Connect

Thetha Connect provides virtual receptionist and call answering services for businesses across South Africa, helping organisations stay responsive while focusing on their core work. Its professional team answers incoming calls on business days, uses custom greeting scripts, handles switchboard calls and transfers callers to the right destination. Virtual receptionists can also capture leads, schedule appointments and manage calendars, supporting businesses that need reliable front-office assistance without employing in-house reception staff.

The company also manages business WhatsApp communication, including live chat handling, with an emphasis on professional, secure communication and POPIA compliance. Backup systems are offered to support uninterrupted operations. Thetha Connect serves a range of clients, including medical professionals, financial advisers, legal practitioners, small and medium-sized businesses, and established companies. For healthcare practices, its agents can answer calls and book appointments; legal practitioners can use a dedicated business number to avoid publishing personal contact details. Packages start at R750 per month. Through these services, Thetha Connect aims to improve customer experience and help businesses manage communications more efficiently.