The XRD Group, also known as The Crossroad Group, offers counseling and relationship-focused services for individuals, families, and couples preparing for marriage. Its approach is presented as supportive and practical, helping clients find a way forward through life’s challenges. Individual counseling addresses topics including anxiety and depression, stress, self-esteem, boundaries, relationship concerns, codependency, divorce, and anger. Family counseling is available for children, adolescents, teenagers, and families navigating issues such as bullying, conflict, communication, family roles, behavior management, and blended-family relationships.

For engaged couples, the group provides customized, strengths-oriented premarital assessment and analysis, support in identifying relationship gaps, and skill-building exercises. Its wider community offerings include groups, classes, parenting and blended-family workshops, retreats, and educational resources on subjects such as boundaries, anxiety, divorce, and parenting challenges. The XRD Group also offers the Focus Room, described as body-doubling and focus sessions, and invites clients to book Michelle to speak. Prospective clients can contact the group with questions before scheduling to learn more about the counseling process and determine whether its services are a good fit.