Tickets to the City

Tickets to the City is a family-run ticketing service supporting theatres and live entertainment organizations since 2004. Its platform is designed to make ticket sales straightforward for customers, box office teams, and accounting staff, including volunteers with limited training. The service is free to set up and use, with organizations keeping 100% of ticket revenue. They can choose whether to pass a credit card charge and $1 fee to customers or include the fees in ticket prices. Ticket and package revenue, along with donations, can be paid weekly by ACH or check.

Features include reserved seating with seat mapping, general admission, season tickets, flexible ticket bundles, and a virtual box office. Organizations can check in guests using printed lists, Bluetooth scanners, a scanning app, or the virtual box office. The platform also supports donation processing without a service fee, automatic pre-show reminders, virtual events and streaming, and MailChimp audience-list integration. Tickets to the City sets up events from details provided by organizations and includes training at no charge.