TIVIO

TIVIO GmbH provides artificial intelligence solutions designed for local government authorities, municipalities, and cities. Its platform helps residents get reliable answers at any time while reducing routine work for public-sector employees. The company offers modular AI tools tailored to administrative needs, with implementation and ongoing support to help municipalities get started and refine their systems.

Website_GPT answers residents’ questions using current information from administrative sources. E-Mail_GPT helps staff understand and draft email replies, while E-Mail_Routing classifies incoming messages and directs them to the appropriate department or employee. Smart Booking enables residents to request and book appointments through connected channels. Stadt_GPT gives staff an assistant that can search internal documents with permission controls and source references. Protokoll_GPT transcribes meetings, organizes key decisions and tasks, and prepares draft minutes for review.

TIVIO also provides integration with a municipality’s information sources, a demonstration version, launch support, and continued collaboration. The company describes its platform as made in Germany and GDPR-compliant, and presents its solutions as a way to improve public service and free staff to focus on more complex cases.