Torfaen County Borough Council is the local authority serving residents and communities across Torfaen. Its website provides information and online access to a wide range of public services, helping people complete everyday tasks, find support and take part in local decisions. Residents can report issues, request services, book appointments, make payments, search for council jobs and share their views through consultations and other opportunities to get involved.

The council’s responsibilities span waste and recycling, births and ceremonies, business and licensing, community wellbeing, council tax and benefits, housing, planning, roads, schools and social care. Services include household waste collections, recycling-centre information, support with homelessness and housing, education and adult learning, concessionary travel and blue badge applications. The council also provides guidance on planning applications, building control, business rates, local licensing and community support. Information about councillors, elections, committees, complaints and council policies is available alongside practical guidance for residents. Torfaen County Borough Council aims to make local services accessible through its online portal and offers information in English and Welsh.