Total Customer Connect is a trusted Revenue-Enhancement Company in the retail automotive industry, offering reliable and proven solutions that go above industry standards. With a focus on delivering a premium customer experience, Total Customer Connect's programs cater to both potential buyers and vehicle owners in need of service. Their comprehensive range of services includes software solutions, marketing strategies, and business development center (BDC) services.

Total Customer Connect's software offerings include tools like VehicleTrac, MPI MenuBuilder, BDC Cloud Service, Lane Check-In, Online Appointment Scheduler, Mobile Bill Pay, and Texting Software. Their marketing services cover areas such as conquest marketing, customer retention, recall marketing, and VIP rewards. Additionally, their BDC services provide customer recovery solutions and innovative customer-centric strategies for automotive dealerships.

With over 1,100 customizable settings, Total Customer Connect's appointment scheduler is tailored to suit the specific needs of each dealership. Their digital marketing services enable dealerships to reach new and existing customers through digital channels, while customer retention solutions help monitor and optimize communication effectiveness. Notably, Total Customer Connect is the only retail automotive marketing company to offer a 90-day pay-to-stay satisfaction guarantee since 2001.

In summary, Total Customer Connect offers a range of customer-centric solutions for automotive dealerships, ensuring measurable results in revenue growth and building high-quality customer relations