TowPilot Ai

TowPilot is an AI-powered answering and dispatch service built specifically for towing companies, from single-truck operators to larger fleets. Available around the clock, it answers incoming calls, handles routine requests, and routes urgent or specialized calls according to each company’s rules. Its configurable AI agent can respond to tow and roadside requests, provide status updates, manage impound inquiries, and handle motor club calls, cancellations, and spam. Businesses can choose which calls are automated and which are transferred to staff, including police, heavy-duty, and winch-out requests.

TowPilot connects with dispatch and towing management software to help reduce manual data entry and can create jobs or search impound records. It can provide estimates based on a company’s pricing, notify staff about urgent work, and send callers updates such as estimated arrival times. The service supports English, Spanish, and other languages, and offers after-hours coverage as well as call handling during busy periods. Companies can set up an agent, configure its scripts and rules, and adjust them as their needs change.