تدرا 🇦🇪 TDRA

The Telecommunications and Digital Government Regulatory Authority (TDRA) is a United Arab Emirates government authority with a dual role: regulating the telecommunications sector and enabling digital transformation across government entities. It works to foster fair competition and protect subscribers’ interests while helping federal bodies improve their digital services. The authority says it draws on national expertise and international standards and practices to supervise the sector and encourage innovation and investment.

TDRA provides services for individuals, businesses, government entities, and telecommunications stakeholders. These include wireless permits, telecommunications equipment registration and approval, customs-clearance permits, licensing for trust service providers, and support for disputes with telecommunications providers. Customers can also submit complaints, enquiries, proposals, and requests concerning services or applications. For businesses and individuals, the authority offers no-objection requests for conducting certain online economic activities. Government services include activating services on the federal network. TDRA also supports digital participation through consultations, surveys, open-data resources, publications, and public information. Its service portfolio connects sector regulation with practical assistance and digital government enablement.