Glasstap is a brand that has been supporting training professionals around the world for over ten years. They are dedicated to ensuring customer satisfaction and go above and beyond to guarantee their customers are delighted. Each customer receives a dedicated Customer Relationship Manager who is always available to assist with any queries or help in maximizing their membership benefits.

The team at Glasstap is passionate, creative, and knowledgeable. They understand that the customer experience is the heart of their business. The Director and Co-Founder, Rod Webb, has been involved in learning and development for 20 years and continues to actively support the team and create new content for Trainers' Library.

Craig Worcester, the Creative Director and Co-Founder, has 20 years of experience working closely with professional trainers worldwide. His expertise has led to the development of customer-friendly solutions that support trainers throughout their careers. Louise Richardson, based in the Alston office, handles day-to-day operations and proofreads new additions to Trainers' Library.

Lee Worcester manages IT projects and ensures the technical side of Glasstap runs smoothly. Zoe Williams, also based in the Alston office, provides excellent sales and service support, helping customers find the right membership for their organizations. Jodie Frazer offers essential administrative support to the entire team and manages the Trainers' Library Shop.

Glasstap's core values include a focus on social responsibility, customer satisfaction, innovation, teamwork, and financial strength. With their commitment to excellence and support, Glasstap is the go-to brand for training professionals seeking quality resources and expertise in the field