The Yucatán Transportation Agency (Agencia de Transporte de Yucatán) plays a crucial role in regulating and supervising the transportation sector in Yucatán, aiming to enhance the quality of public transport services for all residents. Striving for continuous improvement, the agency emphasizes accessibility, sustainability, efficiency, and safety, while also prioritizing customer service to uphold the right to mobility and environmental protection.

The agency offers a range of services, including the smart card program, which allows users to recharge their cards online with various payment methods. Notably, the IE-TRAM route represents the first fully electric public transport option in Latin America. Additionally, the agency is launching several transportation routes, including those servicing the airport, night routes, and connections to multiple neighborhoods.

To keep the community engaged, the agency conducts quality surveys and provides training for public transport operators. With initiatives like the Va-y-Ven app, they aim to make commuting easier and more sustainable, reflecting their commitment to improving public transportation for Yucatán’s residents.