Carmen Palogruto, known as “Captain Carmen,” is a travel advisor with Cruise Planners who helps travelers plan cruises, land vacations, and group trips. With credentials including ACC and CTC, Carmen offers personalized guidance intended to make travel planning easier and help clients create memorable experiences. Her focus includes river cruises, group travel, and luxury vacations, while the broader service offering spans ocean and expedition cruises, escorted tours, hotels, all-inclusive resorts, family and Disney vacations, luxury villa rentals, and destination weddings and honeymoons.

Travelers can explore cruise and tour options by supplier, destination, trip length, and departure date, with access to featured sailings, special offers, and exclusive pricing or booking benefits. Carmen also supports vacation planning with excursions and activities, private car and guide services, travel insurance, air concierge services, and travel tools such as currency exchange and a mobile app. Additional resources include first-time cruiser guidance, travel inspiration, and information for travelers seeking autism-friendly vacations