TRD headquarters, also known as Toyota Customizing & Development, is a global company that specializes in creating originality through the planning, manufacturing, and services related to automobiles. With a commitment to privacy protection and compliance with relevant laws and regulations, TRD recognizes the importance of handling personal information responsibly and has established a comprehensive privacy policy to uphold this responsibility. Under the guidance of a dedicated team overseeing all aspects of personal information protection, TRD ensures thorough protection of personal information throughout the organization and provides ongoing education to employees.

The company acquires personal information from customers through legal and fair means, clearly stating the purpose of its use and obtaining consent. Consequently, TRD utilizes the acquired personal information solely within the intended scope, which includes providing customers with information about specialized vehicles, customized automotive products, welfare vehicles, and related services. Additionally, the information is used for executing transactions, conducting surveys to enhance product development and customer satisfaction, managing customer inquiries, and fulfilling legal obligations or regulatory requirements.

TRD is committed to maintaining the confidentiality of customer information and does not disclose it to third parties without the customer's consent, except in specific circumstances such as legal obligations, protection of life, human rights, or justified reasons related to the business. In cases where it is necessary to entrust customer information to external parties to achieve the stated purposes, TRD ensures proper contract-based management of the entrusted information. Customers can rest assured that personal information collected through TRD's website is transmitted securely using encryption systems (SSL).

The website may also employ cookies to enhance usability and provide personalized information tailored to individual customers. However, customers have the option to refuse or be alerted to the receipt of cookies through their browser settings. It is important to note that when accessing websites linked by TRD, this privacy policy does not apply, and TRD assumes no responsibility for any damages incurred from using those third-party websites.

TRD values customer feedback and is committed to promptly responding to requests for disclosure, correction, suspension of use, or deletion of personal information, unless exceptional circumstances arise, such as potential harm to the life, body, property, or rights of individuals, significant interference with company operations, or violation of laws and regulations. Complaints related to the handling of personal information will be handled appropriately within a reasonable scope. For inquiries or requests, the Personnel and General Affairs Department, General Affairs Office, is available during office hours.

Adhering to relevant laws and regulations, TRD remains dedicated to continuous improvement by conducting regular audits and reviewing internal regulations concerning personal information protection. As part of this commitment, TRD may revise its privacy policy periodically, with all revisions announced on the company's website