Triad Diagnostic Solutions provides diagnostic equipment, technology, and support for fleets, OEMs, and repair shops. The company helps customers diagnose and repair vehicles and equipment, manage tools, and improve service operations. Its offerings include Jaltest and Autel diagnostic systems, scan tools, software, and dealer-level coverage for commercial vehicles, automotive, off-highway equipment, agriculture, marine, and material handling applications. Triad also supports ADAS calibration and offers remote programming, calibrations, and reflash services.

Beyond diagnostic products, Triad provides technician training and live technical support, diagnostic computer management, licensing and renewal management, and custom kitting and fulfillment. It supplies rugged Panasonic and Getac computers configured for diagnostic work, and offers OEM-focused services such as eCommerce, CRM integration, automation, and customer engagement platforms. For fleets, shops, and equipment service teams, these solutions are designed to support accurate diagnostics, reduce downtime, and help technicians complete repairs efficiently. Triad also offers tool management and access to troubleshooting insights drawn from field experience, helping organizations coordinate diagnostic resources and strengthen repair operations.