Trialworks

Trialworks, powered by Assembly Software, provides case management software and related support for legal practices. Assembly Software brings together the established Trialworks and Needles brands and offers Neos, its reimagined cloud-based solution. Trialworks resources include product updates, installation and upgrade utilities, repair tools, training documents, and instructional videos covering features such as contact management, docketing, settlements, search, and text messaging.

The company also provides customer assistance by email, phone, and remote support sessions, along with forms for hosting setup, firm procedures, intake, search, and dashboards. Trialworks is designed for Windows workstations and server environments, with specified hardware and software requirements. Hosted services are available for users connecting over a stable internet connection; access from Mac and Linux machines may work, although technical support for those operating systems is not provided. Trialworks also supports integrations and workflows involving Microsoft Office, Outlook, WordPerfect, DocuSign, and other listed tools. Through its software, hosted services, training, and customer support, Trialworks helps legal teams manage case-related work.