Otter provides restaurant technology designed to help operators manage orders, improve efficiency, and grow their businesses. Its platform brings ordering, point-of-sale, operations, guest engagement, and reporting tools together in one place, serving restaurants from food trucks and cafés to quick-service, fast-casual, and enterprise businesses.

Otter’s products include POS terminals, online and QR ordering, kiosks, catering tools, order management, and kitchen display systems. Restaurants can manage menus and item availability across channels, coordinate in-store, pickup, and delivery orders, and connect with more than 100 integration partners. Additional services and features include inventory savings on eligible distributor orders, loyalty programs, marketing, gift cards, website building, virtual brands, ratings and reviews, financial tools, live alerts, and analytics.

The company offers tiered POS bundles, with options for smaller operators and more extensive packages for multi-location or high-volume restaurants. Otter also provides onboarding support, a 24/7 support team, and mobile tools through its Otter Go app. Its goal is to make restaurant operations more connected and help businesses make informed, real-time decisions.